SiriusXM Reviews

Let me tell you a story about a Hyundai Tucson 2012 radio. We purchased a Hyundai in 2012 and paid for Siriusxm and paid extra for our other tablets and cellphones. Well, all was well for some time and then it happened we were cut off from Siriusxm and could not understand why, we paid our bill always so what happened. Well, here it goes but first, I do not even have to leave the house to run into problems, some that should not occur. I called Siriusxm and they said because the radio was changed out, they needed a letter from the dealer and they wanted to charge me $15.00 for the change over from one radio to another and I said no and hung up. I called up Siriusxm the next day and they told me that this replacement radio was someone else's and that blah! Blah! Blah! So, I hung up getting even madder. I called up the 3rd day and was speaking with a nice guy who wanted to help me, like this is how it should have been I explained that my radio was replaced and now Siriusxm wants to charge me $15.00 and he said he would correct all the problems and would not charge me anything. What a great guy and all was working well for sometime. Well, everything is going along fine and then recently we got turned off on all our devices. I called Siriusxm and explain the situation (here we go again). This time I really got mad. The girl tells me that the previous owner put in for a 30 day free trial and because there time was up it was turned off. I said I own this radio and these people do not. I said that I have been paying each and every month for service and you cut me off without even telling me why. Well, the girl said she would give us 90 days free trial on the radio and 30 days on the other devices. Then they will have straightened out the problems (I don't think so, but will find out) in 30 days. For now, I am preparing for the 30 day fight, but all the devices are working. I am a happy camper for now. Will continue to let you know what happens.